"Ezeeli” is a trademark of Techlixr e-Ventures Pvt. Ltd, a company incorporated under the Companies Act, 2016 with its corporate office is situated in S-23,Krishna Marg Shyam Nagar,Jaipur-302019,India in the course of its business. The domain name www.ezeeli.com is owned by the Company.
The term Ezeeli or 'us' or 'we' refers to the owner of the website whose registered office is in S-23, Krishna Marg, Shyam Nagar, Jaipur 302019, India. The term 'you' refers to the user or viewer of our mobile application or website.
User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Services provided by Ezeeli. The Services provided by EZEELI is a technology based service which enables the hiring of delivery boys by commuters / passengers for a point to point service, or for time and usage based service within city limits, through the internet and / or mobile telecommunications devices. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law; i. e. user(s) must be at least 18 years of age to be eligible to use our Services.
EZEELI advises its users that while accessing the mobile application or web site, they must follow/abide by the related laws. EZEELI is not responsible for the possible consequences caused by your behaviour during use of the application or web site. EZEELI may, in its sole discretion, refuse the service to anyone at any time.
This agreement applies to user(s) if user(s) are visitors, registered - free or paid user(s) who access the EZEELI application or web site for any purpose. It also applies to any legal entity which may be represented by you under actual or apparent authority. User(s) may use this site solely for their own personal or internal purposes.
This agreement applies to all EZEELI Services offered on the web site, collectively with any additional terms and condition that may be applicable to the specific service used/accessed by user(s).In the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific Services shall prevail.
EZEELI may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the Services will signify your acceptance of the changed terms.
EZEELI is the sole owner or lawful licensee of all the rights to the web site and its content. Web site content means its design, layout, text, images, graphics, sound, video etc. The web site content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the web site and its content shall remain with EZEELI, its affiliates or licensor's of EZEELI content, as the case may be.
All rights, not otherwise claimed under this agreement or by ezeeli.com, are hereby reserved. The information contained in this web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use. Ezeeli does not represent or endorse the accuracy or reliability of any information, or advertisements (collectively, the "content") contained on, distributed through, or linked, downloaded or accessed from any of the Services contained on this web site, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Service.
We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this web site is provided "AS IS " with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the user(s). In no event shall EZEELI be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the Service. User(s) of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk.
EZEELI reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Service or the website.
All related icons and logos are registered trademarks or trademarks or service marks of EZEELI in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
All content on this web site is the copyright of EZEELI except the third party content and link to third party web site on our website.
Systematic retrieval of EZEELI content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from EZEELI is prohibited.
In addition, use of the content for any purpose not expressly permitted in this Agreement is prohibited and may invite legal action. As a condition of your access to and use of EZEELI's Services, you agree that you will not use the web site service to infringe the intellectual property rights of others in any way. EZEELI reserves the right to terminate the account of a user(s) upon any infringement of the rights of others in conjunction with use of the EZEELI service, or if EZEELI believes that user(s) conduct is harmful to the interests of EZEELI, its affiliates, or other users, or for any other reason in EZEELI's sole discretion, with or without cause.
Certain items are banned or restricted for carriage on our services because of the restrictions imposed by Regulatory Requirements of the State. Listed below are the various categories of Banned and Restricted Commodities.
EZEELI reserves the right to collect user data including name, contact information and other details to facilitate services or use of its platform to avail services. All information collected from the user are on a bonafide basis. Misuse and misrepresentation of identity or contact details will lead to automated termination of services or the use of the platform without prior notice to such users.
User accounts bearing contact number and email IDs are created and owned by EZEELI. Any promotional discounts, offers and reward points in the form of Ola Money accumulated can be revoked without prior notice in the event of suspicious account activity or malafide intent of the user.
In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail ID, the account shall be indefinitely suspended. EZEELI reserves the full discretion to suspend a user's account in the above event and does not have the liability to share any account information whatsoever.
Links to third party sites are provided by web site as a convenience to user(s) and EZEELI does not have any control over such sites i.e content and resources provided by them.
EZEELI may allow user(s) access to content, products or Services offered by third parties through hyper links (in the form of word link, banners, channels or otherwise) to such Third Party's web site. You are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of your use of such sites. EZEELI believes that user(s) acknowledge that EZEELI has no control over such third party's site, does not monitor such sites, and EZEELI shall not be responsible or liable to anyone for such third party site, or any content, products or Services made available on such a site.
Most content and some of the features on the web site are made available to visitors free of charge. However, EZEELI reserves the right to terminate access to certain areas or features of the web site at any time for any reason, with or without notice. EZEELI also reserves the universal right to deny access to particular users to any/all of its Services without any prior notice/explanation in order to protect the interests of EZEELI and/or other visitors to the web site. EZEELI reserves the right to limit, deny or create different access to the web site and its features with respect to different user(s), or to change any of the features or introduce new features without prior notice.
The following Terms & Conditions shall apply to customers utilizing the Services offered by the Company:
a) Sending restricted items mentioned in Terms & Conditions
b) Misusing or damaging any of the devices (technical/non-technical) provided to the delivery boy.
c) Asking the delivery boy to break any Traffic/RTO/City Police and/or government rules for any purpose (especially sending the delivery earlier). The jumper has the right to refuse such a request by the customer. The driver also has the right to refuse such a pick-up.
d) Asking the delivery boy to carry more than 25 Kgs in the bag. The rules under which the Services are provided by the Company, stipulate that a maximum 25 Kgs shall be allowed per delivery. In view of this, the customer shall not pressurize the driver to allow more than 25 Kgs of items in the bag. The driver has the right to refuse such a pick-up.
a. the Services will meet the customer's requirements;
b.the Services will be uninterrupted, timely, secure, or error-free.
c.The Company shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of delivery service offered by Company or due to the failure of Company to provide Services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the Services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Company or any person or any organization involved in the above mentioned systems.
d.The Company will not be liable for any damages of any kind arising from the use of the Service offered by the Company, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
e.There shall be extra charges for far off locations & toll charges as well.